HOOK&MARRY

TERMS & CONDITIONS OF USE

Effective Date: October 2, 2026

Welcome to Hook&Marry.

These Terms & Conditions (“Terms”) govern your access to and use of the Hook&Marry website, including any content, features, products, services, and transactions available through the website.

By accessing, browsing, or purchasing from the Hook&Marry website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the website or purchase products through the website.

Hook&Marry reserves the right to update or modify these Terms at any time. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

1. ABOUT HOOK&MARRY

Hook&Marry is an innovative consumer-product company focused on providing practical solutions designed to help customers extend the useful life of their existing garments and avoid unnecessary replacement.

Hook&Marry’s initial product is designed to provide a solution for customers experiencing a damaged, broken, or otherwise unusable bra-hook closure.

The product is intended to provide a convenient alternative to immediately replacing a bra because of a damaged hook-and-eye closure.

2. USE OF THE WEBSITE

You agree to use the Hook&Marry website only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the website for fraudulent or unlawful purposes;

  • Attempt to gain unauthorized access to the website or its systems;

  • Interfere with the operation or security of the website;

  • Introduce viruses, malware, or other harmful code;

  • Copy, reproduce, distribute, or exploit website content without authorization;

  • Use automated systems to collect website information without permission;

  • Impersonate another person or entity; or

  • Engage in conduct that could damage Hook&Marry, its customers, or its reputation.

Hook&Marry reserves the right to restrict or terminate access to the website when reasonably necessary to protect the website, business, customers, or other users.

3. PRODUCTS

Hook&Marry makes reasonable efforts to ensure that product descriptions, photographs, dimensions, colors, features, and other information displayed on the website are accurate.

However, minor variations may occur due to:

  • Screen and device settings;

  • Photography and lighting;

  • Manufacturing variations; or

  • Other circumstances beyond our reasonable control.

Product availability may change without notice.

Hook&Marry reserves the right to discontinue products, modify product features, limit quantities, or refuse orders when reasonably necessary.

4. PRODUCT USE

Customers are responsible for using Hook&Marry products in accordance with the product instructions and intended purpose.

The product should be inspected before use. Do not use the product if it appears damaged, defective, or otherwise unsuitable for use.

Customers should follow all product instructions regarding installation, attachment, adjustment, and use.

Hook&Marry is not responsible for damage resulting from misuse, improper installation, modification, alteration, excessive force, improper care, or use outside the product’s intended purpose.

Important: Hook&Marry’s product is intended as a garment-accessory solution and is not a medical device or medical product.

5. ORDERS

When you place an order through the Hook&Marry website, you are making an offer to purchase the selected products.

An order confirmation or receipt acknowledges that we have received your order but does not necessarily mean that the order has been accepted or that the product is available.

Hook&Marry reserves the right to:

  • Accept or decline an order;

  • Limit quantities;

  • Correct pricing or product-description errors;

  • Cancel an order;

  • Refuse service when reasonably necessary; or

  • Request additional information before processing an order.

If we cancel an order after payment has been received, we will provide an appropriate refund to the original payment method, subject to applicable law.

6. PRICING

Prices displayed on the Hook&Marry website are stated in U.S. dollars unless otherwise indicated.

Current product pricing will be displayed on the website at the time of purchase.

Hook&Marry reserves the right to change prices, promotions, discounts, and product offerings at any time.

A price change will not affect an order that has already been accepted and paid for, except where required to correct an obvious pricing or technical error.

Applicable taxes, shipping charges, and other applicable fees will be displayed during the checkout process when required.

7. PAYMENT

Payment must be successfully authorized before an order can be processed and shipped.

Hook&Marry may use third-party payment processors to process transactions.

By submitting payment information, you represent that:

  • You are authorized to use the payment method;

  • The information provided is accurate and complete; and

  • You authorize the applicable payment provider to process the transaction.

Hook&Marry does not intentionally retain complete payment-card information when payment processing is handled by a third-party payment processor.

8. SHIPPING AND DELIVERY

Hook&Marry will make reasonable efforts to process and ship orders within the timeframe communicated on the website.

Shipping times may vary depending on:

  • Destination;

  • Shipping method;

  • Product availability;

  • Carrier delays;

  • Weather;

  • Holidays;

  • Customs or international processing; and

  • Other circumstances outside Hook&Marry’s reasonable control.

Any estimated delivery date is an estimate and is not a guarantee unless expressly stated otherwise.

If Hook&Marry cannot ship an order within the timeframe promised to the customer, applicable law may require us to provide the customer with options regarding cancellation and refund.

For orders shipped internationally, customers may be responsible for applicable customs duties, taxes, tariffs, or other charges imposed by the destination country unless otherwise stated at checkout.

9. RETURNS, EXCHANGES, AND REFUNDS

Hook&Marry’s return and refund policy will be displayed on the website and is incorporated into these Terms by reference.

Return Policy: [Insert approved return policy]

Return Period: [Insert number of days]

Refund Method: [Insert refund method]

Return Shipping: [Insert return-shipping responsibility]

Exchange Policy: [Insert exchange policy]

Customers should review the Return & Refund Policy before completing a purchase.

If a product arrives damaged, defective, or incorrect, customers should contact Hook&Marry promptly at:

Email: [Insert Customer Service Email]

Please retain your order confirmation and other purchase information when contacting us regarding a return, refund, replacement, or other order issue.

Any return or refund restrictions will be disclosed clearly before purchase where required by applicable law.

10. CANCELLATIONS

Customers may request cancellation of an order by contacting Hook&Marry as soon as possible after placing the order.

Because orders may enter processing or fulfillment shortly after purchase, Hook&Marry cannot guarantee that every cancellation request can be accommodated.

If an order has already been shipped, the customer may need to follow the applicable return procedure.

11. INTELLECTUAL PROPERTY

All content appearing on the Hook&Marry website, including but not limited to:

  • The Hook&Marry name;

  • Logos;

  • Brand elements;

  • Product names;

  • Product photographs;

  • Graphics;

  • Designs;

  • Text;

  • Videos;

  • Illustrations;

  • Website layouts;

  • Marketing materials; and

  • Other original content

is owned by or licensed to Hook&Marry and may be protected by applicable intellectual-property laws.

Except as expressly permitted in writing, you may not reproduce, modify, distribute, publicly display, sell, license, create derivative works from, or otherwise exploit Hook&Marry intellectual property.

12. PATENTS AND PROPRIETARY TECHNOLOGY

Certain Hook&Marry products, technologies, designs, processes, or concepts may be protected by patent, patent-pending rights, trademarks, copyrights, trade secrets, or other intellectual-property rights.

No information contained on the Hook&Marry website grants any person a license or other right to use Hook&Marry intellectual property without written authorization.

Nothing in these Terms transfers ownership of any intellectual-property rights from Hook&Marry to a customer or website visitor.

13. TRADEMARKS

“Hook&Marry” and associated logos, names, designs, slogans, and branding elements may constitute trademarks or other protected intellectual property of Hook&Marry or their respective owners.

You may not use Hook&Marry trademarks or branding without prior written permission, except where permitted by law.

14. CUSTOMER REVIEWS AND SUBMISSIONS

If Hook&Marry allows customers to submit reviews, comments, photographs, testimonials, suggestions, or other content (“User Content”), you remain responsible for the content you submit.

By submitting User Content, you represent that:

  • The content is truthful and accurate to the best of your knowledge;

  • You have the right to submit the content;

  • The content does not violate another person’s rights;

  • The content does not contain unlawful, defamatory, threatening, or fraudulent material; and

  • The content does not contain malicious software or harmful code.

Hook&Marry may moderate or remove content that violates applicable law or these Terms.

Nothing in these Terms is intended to prevent customers from exercising rights they may have under applicable law to provide honest reviews or opinions about Hook&Marry, its products, or services.

15. THIRD-PARTY SERVICES

The Hook&Marry website may use or link to third-party services, platforms, payment processors, shipping providers, analytics services, social-media platforms, or other third-party websites.

Hook&Marry does not control and is not responsible for the policies, practices, availability, content, or security of third-party services.

Your use of third-party services may be subject to those providers’ separate terms and privacy policies.

16. WEBSITE AVAILABILITY

Hook&Marry makes reasonable efforts to maintain the availability and functionality of its website.

However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

The website may occasionally be unavailable because of maintenance, upgrades, technical problems, cybersecurity events, hosting issues, or circumstances beyond our reasonable control.

17. DISCLAIMERS

To the fullest extent permitted by applicable law, the Hook&Marry website and its content are provided on an “as available” basis.

Hook&Marry does not guarantee that:

  • The website will always be available;

  • Website content will always be completely accurate or error-free;

  • Products will always be available;

  • The website will be free from viruses or other harmful components; or

  • The website will meet every user’s individual requirements.

Nothing in these Terms excludes or limits any consumer rights, warranties, or protections that cannot lawfully be excluded or limited.

18. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Hook&Marry will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the use of the website or purchase or use of our products.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

19. INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Hook&Marry and its owners, officers, employees, contractors, agents, and service providers from claims, liabilities, damages, losses, costs, and expenses arising from:

  • Your violation of these Terms;

  • Your misuse of the website;

  • Your violation of applicable law;

  • Your violation of another person’s rights; or

  • Your misuse or unauthorized modification of Hook&Marry products.

20. GOVERNING LAW

These Terms will be governed by and interpreted in accordance with the laws of the State of New York, without regard to conflict-of-law principles, unless applicable law requires otherwise.

Any dispute that cannot be resolved informally will be handled in a court of competent jurisdiction as permitted by applicable law.

Attorney should confirm appropriate county, venue, and dispute-resolution language before publication.

21. CHANGES TO THESE TERMS

Hook&Marry may modify these Terms from time to time.

When changes are made, the updated Terms will be posted on the website and the Effective Date will be updated.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by law.

22. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

23. ENTIRE AGREEMENT

These Terms, together with the Hook&Marry Privacy Policy and any other policies expressly incorporated into these Terms, constitute the agreement between you and Hook&Marry regarding your use of the website, except where additional terms expressly apply to a particular product, promotion, or service.

24. CONTACT INFORMATION

Hook&Marry

Website: hookandmarry.com


25. ACKNOWLEDGMENT

By accessing or using the Hook&Marry website, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

Last Updated: October 2, 2026