HOOK&MARRY

PRIVACY POLICY

Effective Date: October 2, 2026

Hook&Marry (“Hook&Marry,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, make a purchase, contact us, or subscribe to our communications.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your information.

By accessing or using the Hook&Marry website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect information you voluntarily provide to us when you interact with our website, including when you:

  • Create or use an account, if applicable;

  • Place an order;

  • Contact customer service;

  • Complete a contact or inquiry form;

  • Subscribe to our newsletter or marketing communications;

  • Participate in promotions, surveys, or other website activities; or

  • Otherwise communicate with us.

Depending on how you interact with Hook&Marry, the information we may collect can include:

Personal Information

  • Full name;

  • Billing and shipping address;

  • Email address;

  • Telephone number;

  • Payment and transaction information;

  • Order history;

  • Information you provide when contacting us; and

  • Other information you voluntarily provide.

We do not intend to collect sensitive personal information unless it is necessary for a specific purpose and permitted by applicable law.

Automatically Collected Information

When you visit our website, certain information may automatically be collected through cookies, pixels, analytics tools, and similar technologies. This may include:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Pages visited;

  • Website activity;

  • Referring website;

  • Approximate geographic information; and

  • Other technical information concerning your interaction with our website.

2. HOW WE USE YOUR INFORMATION

Hook&Marry may use information we collect to:

  • Process and fulfill orders;

  • Process payments;

  • Ship products to you;

  • Provide customer service;

  • Respond to questions, comments, and inquiries;

  • Communicate with you regarding your orders;

  • Provide information about products and new arrivals;

  • Send newsletters, promotions, special offers, and other marketing communications when you have requested or consented to receive them;

  • Improve our website, products, and customer experience;

  • Understand website usage and customer preferences;

  • Prevent fraud, unauthorized transactions, and other misuse;

  • Maintain the security of our website and business;

  • Comply with legal and regulatory obligations; and

  • Carry out other purposes disclosed to you at the time information is collected.

3. NEWSLETTER AND MARKETING COMMUNICATIONS

If you voluntarily subscribe to the Hook&Marry newsletter, we may use your email address to provide information such as:

  • New product arrivals;

  • Product updates;

  • Special offers and promotions;

  • Company news;

  • Helpful product information; and

  • Other communications relating to Hook&Marry.

You may unsubscribe from marketing emails at any time by selecting the “unsubscribe” link included in our marketing communications or by contacting us directly.

Unsubscribing from marketing communications does not prevent us from sending transactional communications that are necessary to complete or administer an order, such as order confirmations, shipping notifications, or other service-related messages.

4. HOW WE SHARE YOUR INFORMATION

Hook&Marry does not sell your personal information for money.

We may share information with trusted third-party service providers when necessary to operate our business and provide services to you.

These service providers may include companies that assist with:

  • Website hosting and operation;

  • E-commerce services;

  • Payment processing;

  • Order fulfillment and shipping;

  • Email and newsletter distribution;

  • Website analytics;

  • Marketing services;

  • Customer support; and

  • Fraud prevention and security.

These third parties are permitted to use information only as necessary to provide services to Hook&Marry or as otherwise permitted by law.

We may also disclose information when required to do so by law, legal process, court order, or governmental authority, or when disclosure is reasonably necessary to protect the rights, property, or safety of Hook&Marry, our customers, or others.

5. PAYMENT INFORMATION

Payments made through the Hook&Marry website may be processed by third-party payment service providers.

Hook&Marry may not directly store complete payment card information. Payment information may instead be collected and processed by the applicable payment processor in accordance with its own privacy policy and security practices.

6. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to help operate the website, remember preferences, understand website traffic, improve functionality, and provide a better customer experience.

Cookies may also be used by certain third-party services, including analytics or marketing providers.

You may be able to adjust your browser or device settings to reject or restrict cookies. However, disabling certain cookies may affect the functionality of portions of our website.

7. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to websites, applications, or services operated by third parties.

Hook&Marry is not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We encourage you to review the privacy policies of any third-party website or service you access.

8. DATA SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Accordingly, while we work to protect your information, we cannot guarantee absolute security.

9. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, providing services, maintaining business and financial records, resolving disputes, enforcing agreements, and complying with legal obligations.

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

10. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have certain rights concerning your personal information.

These rights may include the ability to:

  • Request access to personal information we maintain about you;

  • Request correction of inaccurate information;

  • Request deletion of certain information;

  • Request information regarding how your information is collected or used;

  • Opt out of certain marketing communications; and

  • Exercise other rights provided by applicable privacy laws.

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

11. CHILDREN’S PRIVACY

Our website is not intended to knowingly collect personal information from children under the age of 13.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

12. INTERNATIONAL VISITORS

Hook&Marry may receive visitors and customers from locations outside the United States.

If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where Hook&Marry or its service providers operate.

By using our website, you understand that your information may be processed in jurisdictions that may have privacy laws different from those in your country or region.

13. CHANGES TO THIS PRIVACY POLICY

Hook&Marry may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

When we make changes, we will update the Effective Date at the beginning of this Privacy Policy.

We encourage you to periodically review this page to remain informed about how we handle personal information.

14. CONTACT US

Hook&Marry

Website: hookandmarry.com


15. ACKNOWLEDGMENT

By using the Hook&Marry website, you acknowledge that you have read and understood this Privacy Policy and understand how your information may be collected, used, and shared as described above.